Warehouse E-Commerce Order Fulfillment Position

3731 Drossett Dr near Burelson, Austin TX

Description

Order Fulfillment Position Position: warehouse packing and picking orders and opportunities to grow into other positions. Position type: Full Time Employment (40 hr/week with many opportunities for overtime) Experience level: Warehouse experience required, if you like “hookahs and hookah culture” that’s awesome too. If you have worked in an e-commerce or high octane environment that is amazing too. Compensation: $14.00-15.00/hr + health insurance + lunch/snacks provided (5 days/week) (**note: other small perks “free hookah” and spot/yearly bonuses based on performance) WHO ARE WE? Thousands of discerning, curious, fun-loving hookah enthusiasts come to Hookah-Shisha.com to fuel their passion for bringing people together around the hookah experience. We don't take ourselves too seriously, and neither should you. We are fun, we are chill, but we take pride in our work, love what we do, and have built an amazing company with an awesome culture. CORE VALUES (i.e. these must resonate with anyone that works here) are as follows: 1. Continuous improvement – we want you to get better at your job and grow personally in small increments. Stop doing things you shouldn’t be doing and embrace change. 2. Open Communication – communication is a two way road. You are willing/expected to voice your opinions, ask questions, challenge the status quo, and share answers. However, communication is done in a respectful manner. 3. Being Happy While Working – you “choose” to bring a positive attitude to work each day and carry that attitude while working. 4. Strong Work Ethic – getting done what needs to get done and holding yourself accountable to your team. 5. Taking Care of People to better serve our customers – this requires you to do the right thing and make good choices for our customers, our vendors, families, friends, and of course co-workers. COVID-19 PROTOCOLS: We at Hookah-shisha are taking Covid-19 quite seriously. We wear masks, practice social distancing, and ask employees to regularly wash hands. Masks, gloves, and face shields are provided for anyone that wants them. This is non-negotiable and employees safety is SUPER important to us. POSITION SUMMARY: Our customers love us because of our super accurate and speedy ship times. The Order Fulfillment Position will consist of pulling and packing products ordered by hookah enthusiasts and shipping them out all over the world. It will be your responsibility to ensure that all products ordered are correctly pulled from our warehouse, inspected for quality issues, and carefully packed. Through your excellent packaging techniques and close attention to detail, you will strive to give all of our customers’ the ultimate hookah experience from the moment they open their box. Your primary responsibility is to “WOW” customers…plain and simple POSITION RESPONSIBILITIES: • Pull products from our warehouse that have been ordered online by our customers • Quality check all products pulled for any defects or issues • Meticulously wrap fragile products ensuring they make it to our customers intact and undamaged • Check and package products, preparing them to be shipped all over the world • Develop and maintain a high degree of product knowledge • Work closely with our Customer Service Representatives to fill customers’ order requests • Assist in various warehouse tasks as needed • Lifting of 20-30 lbs products and working in hot and cold weather DESIRED SKILLS AND EXPERIENCE: ● Possess a genuine passion for customer care ● Knowledge of hookahs and hookah related products (a plus but not necessary) ● Strong ability to self-motivate and work independently ● Demonstrated ability to work well in a team environment ● Ability to handle multiple tasks simultaneously ● Demonstrated attention to detail ● Strong communication skills ● Ability to adjust quickly to changes in processes and policies ● Ability to work in a fast-paced, and sometimes chaotic work environment ● Willingness and ability to learn and grow to meet the changing requirements of the job ● Warehouse experience – inventory management, stocking, packaging BENEFITS OF WORKING WITH HOOKAH-SHISHA.COM: • Full-time permanent employees, spouses, domestic partners and dependents receive 100% paid medical insurance • Company-provided food on site • Vacation & holiday pay • Flexible scheduling (4 x 10 hr shifts or 5 x 8 hr shifts; nights and weekends available too) • Professional growth opportunities for qualified candidates • Periodic company events • Product discounts • A fun, friendly, and welcoming work environment Like what you have read? Please apply as we’re hiring for immediate employment. We’re looking for an amazing awesome/positive person. Most of our team members have been with us for 7+ years. We hope you can one of them as well.