RCN Boosts Speeds for Internet First Customers At No Cost

New York City NY

02 April, 2021

6:01 PM

Description

Award-Winning Provider Expands Program Aimed at Keeping Low-Income Families Connected RCN, award-winning provider of high-speed internet, digital TV and phone services, today announced that Internet First customers, both new and existing, are receiving a significant speed increase – double the speed of their current package – for no additional cost or required action. Internet First delivers reliably fast internet for just $9.95 per month to qualifying low-income households eligible for assistance programs like SNAP, Medicaid, or WIC. Launched in April 2020 to help households impacted by COVID-19, the Internet First program provides affordable internet options to families and students in low-income households. The program delivers reliable access to RCN’s award-winning internet for eligible customers, enabling them to continue school and work, access educational resources and more. “With continued COVID-19 safety protocols in place for many schools and businesses, the need for reliable access to the internet at home is just as important in 2021 as it was at the onset of the pandemic, and keeping people connected remains our priority,” said Chris Fenger, Chief Operating Officer of RCN. “Faster access at the same affordable price will provide relief for families still adjusting to the sustained shift of work, school and entertainment to the internet, and accommodate the uptick in bandwidth that comes with having everybody at home.” RCN’s Internet First offering includes: Double the speed, with up to 50Mbps internet.* Free internet and standard WiFi for first 60 days through enrollment in the Internet First Program, for all qualifying low-income households who do not already subscribe to their internet service No activation or installation fees for equipment Option to add Whole Home WiFi powered by eero for $9.95 per month, including one eero Pro and 1 eero Beacon RCN continues to see excellent performance of its network with engineers, field technicians, and operations centers on point 24/7 to meet shifts in usage patterns and increased traffic. While many are still working, learning and connecting from home, the organization remains vigilant in keeping everyone connected and safe. RCN has pledged to ensure its workforce continues to follow safety protocols, such as wearing masks and social distancing to keep employees, customers and the communities they serve healthy in these challenging times. For details on all RCN programs and additional updates on the company’s response to COVID-19, please visit www.rcn.com/we-care. *Observed speeds may vary based on device, connection and other factors and are not guaranteed. About RCN RCN Telecom Services, LLC (www.rcn.com and www.rcn.com/business) provides industry-leading high-speed internet, digital TV and phone services for residential, small/medium and Enterprise business customers. As a six-time recognized provider, RCN has been acknowledged in multiple residential and business categories in PCMag's Readers' Choice Awards in the years 2013, 2015, 2016, 2017, 2019 and 2020. RCN was also recognized by U.S. News & World Report as the best cost-effective ISP in its Best Cable Internet Provider of 2020 rankings. RCN is YouTube HD Verified, earning the company the highest-ranking that Google offers. RCN is also a Netflix Open Connect partner, placing in the Top rankings on the Netflix USA ISP Speed Index in the markets RCN serves. RCN's affordably priced advanced digital services are delivered through its proprietary, state-of-the-art fiber-rich network and supported by 100% U.S.-based customer service. RCN's primary service areas include Boston, Chicago, Lehigh Valley (PA), New York City, Philadelphia (Delaware County) and Washington, DC.