Patient Service Representative

Knoxville TN

Description

University Physicians' Association is seeking qualified applicants for Full Time Patient Service Representative position for Knoxville surgical office (some travel may be involved between locations). Job duties include: Greet patients in friendly and timely manner Ensure that patients complete necessary forms required for the electronic health record and billing office Maintain patient demographic and insurance information; verify insurance eligibility and collect co-pays Answer patient inquiries regarding patient registration information or billing questions Maintains patient confidentiality and respect for all individuals in the practice and conducts work in a team-oriented fashion. Refers patient inquiries regarding medical care or treatment to medical assistant or physician Schedules patients with appropriate physician Document scanning into electronic health record Other duties as assigned. Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate. Prior medical experience is required. Precertification experience is a plus. We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. recblid gry1woorrn6og3tmg5wdku782o45w7