Strategic Plan Survey 2021

White Plains NY

31 March, 2021

1:57 PM

Description

Press release from the White Plains Public Library: March 30, 2021 5:38 am | by Admin The Library is in the process of creating a new strategic plan, and it's important that we hear from you. Please take a few moments to complete this survey. Thanks! Strategic Plan Survey 2021 1. What is your age: * 12 - 18 19 - 30 31 - 50 51 - 64 65+ Prefer not to answer Questions 2-5 refer to your use of the Library before Covid-19. 2. How often did you visit the White Plains Public Library building? * Daily Weekly Monthly A few times a year Once a year Never 3. What were the reasons for your visit? (Check all that apply) * Computer use Library sponsored programs Community group meeting English Language and/or Citizenship classes Borrow materials (books, DVDs, audiobooks, music CDs) Get help from a librarian Use the WiFi Use the conference rooms to meet or study with others Look for a job Use the copier, printer or fax services Museum Pass and HotSpot lending program Read or study in the Library Visit the Edge (Teen Room) Visit the Trove (Children's Room) Visit the café Visit the Friends' Book Store Other: Please describeOther: Please describe 4. Have you used our café, The Everyday Healthy Café? * Yes No Wasn't aware of it 5. If you have used our café, how was the experience? * Successful Some of my needs were met Unsuccessful? (Let us know why if you'd like)Unsuccessful? (Let us know why if you'd like) 6. If you have called or texted the Library seeking information, how was the experience? * Successful Some of my needs were met Unsuccessful? (Let us know why if you'd like)Unsuccessful? (Let us know why if you'd like) 7. While the Library Building has been closed for browsing, we have lent materials through our Grab & Go service. Have you used our Grab & Go service? * Yes No Wasn't aware of it 8. If you have used our Grab & Go service, how would you rate it? * Successful Some of my needs were met Unsuccessful? (Let us know why if you'd like)Unsuccessful? (Let us know why if you'd like) 9. How often do you visit the White Plains Public Library website and/or use the Library's eResources, like eBooks? * Daily Weekly Monthly A few times a year Once a year Never 10. Why did you visit our website? (Check all that apply) * Overdrive / Libby for eBooks, eAudiobooks Hoopla (eBooks, music, tv shows) AcornTV Medici.tv Online magazines Consumer Reports Kanopy Check my library account Search the catalog and reserve materials Reserve museum passes/HotSpots Read the eNewsletter Check / Sign up for online programs Ancestry.com Lynda.com Learning Express Library ReferenceUSA Foundation Directory Online Other: Please describeOther: Please describe 11. How was your most recent e-Visit to the Library? * Successful Some of my needs were met Unsuccessful? (Let us know why if you'd like)Unsuccessful? (Let us know why if you'd like) 12. What parts of the collection would you most like to see improved or updated? (Check all that apply) * Trove (Children's) materials Edge (Teen) materials Magazines and newspapers Books on CD DVDs / BluRays Adult nonfiction Books Adult fiction Books Music on CD eBooks / digital audiobooks Job Information Online streaming services Large print materials 13. What areas of the Library building would you like to see improved? (Check all that apply) * Study rooms More quiet space Better directional signage Layout and arrangement of materials Acoustics Lighting Ease of access to the Library Community meeting rooms Comfortable seating Trove (Children's) Room Edge (Teen) Room Cleanliness Other: Please describeOther: Please describe 14. What types of Library programs would you like to attend? (Check all that apply) * Book Clubs / Discussions Children's programs Teen programs Health & Wellness programs Personal finance Crafts and How-To-Projects Job seeking One-on-One computer training Library programs at other locations in the community Summer reading programs Travel or history programs Genealogy workshops Programs on current events/social issues Other: Please describeOther: Please describe 15. How do you find out about our services and programs? (Check all that apply) * Fliers Facebook / Social Media Library eNewsletters Library website Parks & Recreation Guides Word of mouth Other: Please specifyOther: Please specify 16. Please share other comments or recommendations: * reCAPTCHA If you are human, leave this field blank. Submit This press release was produced by the White Plains Public Library. The views expressed are the author's own.