Phoenix Selects Troy Hayes As New Director Of Phoenix Water Services

Phoenix AZ

31 March, 2021

11:11 AM

Description

Press release from the City of Phoenix: March 30, 2021 Phoenix City Manager Ed Zuercher announced Troy Hayes, P.E. as the new Director for the city of Phoenix Water Services Department, effective April 5, 2021. Hayes has been with the city of Phoenix for over 20 years, serving in a broad range of roles and responsibilities. These include water treatment program manager, water quality manager, deputy water services director, and most recently, as assistant water services director since 2014. Before joining the city, he worked in the private sector for six years. Hayes' career demonstrates an in-depth knowledge of the city's water and wastewater utilities' operations and capital programs. Download a photo of Troy Hayes. Phoenix Water Services provides more than 1.7 million customers with drinking water and more than 2.9 million people in the metro Phoenix area with wastewater collection and treatment services. "Troy's leadership experience combined with his dedication to water reflects our core values of serving customers, employees and communities while protecting public health and providing one of our most valuable resources," said Zuercher. Hayes has led the city's award-winning Water Division to recognitions such as AZ Water Association's Large System of the Year for the Phoenix Distribution system in 2020 and 2021 and Water System Project of the Year for the Highline Booster Pump Station project, to name a few. "Providing the essential service of safe, clean and reliable water service to our residents, business owners, and communities is vital," said Vice Mayor Thelda Williams, chair, Transportation, Infrastructure and Innovation Subcommittee. "Troy has the experience and leadership skills necessary to lead Phoenix through its critical water needs." "I'm grateful for the opportunity to lead the department of over 1,400 employees who never stop working hard to provide our essential lifeline--water," said Hayes. "I grew up in Phoenix and have spent my entire life dedicated to water. It's an honor to continue the great work of this department as Director." Hayes is a second-generation Phoenix Water Services employee and loved spending time with his late father at the water treatment plants when he was a boy. Hayes is a registered engineer in Arizona and holds a Bachelor of Science degree in chemical engineering from the University of Arizona and a Master of Business Administration degree from the University of Phoenix. This press release was produced by the City of Phoenix. The views expressed here are the author's own.