Front End Manager- $22.25

7601 Telegraph Rd, Montebello CA

Description

*** Please apply online at under Contractors’ Warehouse*** Benefits include medical, dental, vision, 401k matching, an employee recognition program which allows you to win cash prizes, tuition reimbursement and many more! Advancement Opportunities Available! Previously known as HD Supply - Construction & Industrial and now know as White Cap Supply Holdings, LLC ("White Cap"), White Cap is made up of four distinct businesses called White Cap, Contractors' Warehouse, Brafasco, and most recently Construction Supply Group. White Cap has over 400 locations across 46 US States and 8 Canadian Provinces. Approximately 7,400 associates provide support for more than 230,000 customers. In addition to value-add services, White Cap offers a portfolio of 400,000 SKUs that include concrete accessories and chemicals, engineered materials and fastening systems, steel products, tools and equipment, building envelope, safety and consumables, and wood products. Job Summary Responsible for expediting all cashiers and service desk transactions, as well as providing effective leadership to associates. Troubleshoot customer service issues on front end of store. Provide information to customers and help customers locate products. Provide customer service as needed. Major Tasks, Responsibilities, and Key Accountabilities • Oversees all customer service at front end and ensures service standards are met and customer issues are resolved. Trains front end associates and ensures SOPs are followed. • Handles all store bank and deposits and reconciliations for A/P. Ensures proper handling of petty cash, as well as daily reconciliation of all refunds processed. • Orders all supplies for store usage and maintains accurate documents for billing purposes. • Acts as duty manager as scheduled and is responsible for opening and/or closing the store, authorizing refunds, and handling customer problems in addition to other duties as assigned. • Oversees forklift maintenance and daily completion of pre-operation checklist. • Prices batch changes and ensures proper posting of signage. • Supervises and schedules associates, evaluates performance, and works with management on disciplinary issues. • Assists GM and AGM in maintenance and maintaining confidentiality of associate records. Nature and Scope • Experience provides solutions. • Ensures that work is performed consistently with company policies and procedures. • Leads a group or team of support, craft, or lower level professional associates. Work Environment • Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights. • Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting. • Typically requires overnight travel less than 10% of the time. Education and Experience • Typically requires BS/BA in a related discipline. Generally 5+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines. Preferred Qualifications • Must have a minimum of an Associates degree or 2 years completed at a 4 year college or university and currently enrolled in college courses (Bachelors degree preferred). • Previous management experience is preferred; a minimum of leadership of functional area required. • Must have cashier and cash room experience. • Ability to pass a forklift training and certification program. *** Please apply online at *** • Principals only. Recruiters, please don't contact this job poster. • do NOT contact us with unsolicited services or offers