COUNTER SALES REPRESENTATIVE

Durham NC

Description

Johnstone Supply is hiring for the Counter Sales Representative position. This is a 40hr/wk full time job. Eligible for benefits, 401k, quarterly/annual bonuses after 90 days. Room for advancement for right candidate. Sales Counter Duties 1. Greet each customer when they either call or walk-in to the counter. 2. Provide product recommendations and/or price quotes. 3. Pull material for orders. Assist with loading material into customer vehicle when requested. 4. Replenish and restock counter shelves to ensure adequate inventory levels per instruction from counter manager. 5. Work with counter manager to execute sales promotions and counter activities. 6. Ensures safety by maintaining cleanliness of warehouse. Ensures that aisles are free of potential hazards. Reports unsafe conditions to management. 7. Operates hand trucks, pallet jacks, forklifts, order pickers, and other equipment safely and in accordance with organizational procedures. Monitors equipment and promptly reports any safety or maintenance concerns to supervisors. 8. Always wears protective equipment according to company policies and procedures. Accesses Material Safety Data Sheets (MSDS) as needed and when appropriate. 9. Maintains required hazardous materials, forklift, and other internal and external certifications. Alternative Duties 1. Assist with customer service and sales, including answering phones, greeting customers, and servicing the sales counter. 2. Assist in annual physical count of full warehouse inventory. 3. Assist with special duties and assignments as needed to support the efficient functioning of the store. General Results and Responsibilities 1. Adheres to all company policies, procedures, standards, and business ethics codes. 2. Maintains professional communications when interacting with customers and coworkers. Treats all customers and coworkers with a helpful and courteous attitude. 3. Keeps communication open to maintain a healthy work environment 4. Report any consistent problems that are not being resolved to supervisor Johnstone Supply believes that each employee’s contribution should not be limited by the assigned responsibilities. Therefore, it is expected that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors Education and Experience: Required: • High School Diploma / GED required OR equivalent combination of education and experience • Clean driving record • Pass background check • Pass drug test Preferred: • Minimum 3 years of customer service or sales experience • Experience driving a forklift • Experience with computer or barcode driven inventory management systems Personal Effectives • Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems. • Skill in following through on commitments. • Ability to manage time in a deadline driven environment. • Strong ability to multitask and skill in prioritizing work. • Excellent communication and customer service skills. • Ability to maintain a positive and friendly demeanor in a stressful and fast paced environment. • Ability to work efficiently and with a sense of urgency. • Ability to demonstrate considerable tact and diplomacy in dealing with others and to maintain relationships. • Ability to meet store accuracy and productivity standards. Expected Work Behaviors: • Always keeps the company’s best interest in mind. • Maintains a professional personal appearance. The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to lift, carry, and load up to 75 pounds repeatedly throughout the day; climb and balance on ladders and equipment; walk, stoop, kneel, crouch and crawl; and reach, push, pull and manipulate. The employee is also frequently required to lift more than 100 pounds with mechanical assistance or the assistance of coworkers. Work Environment: Most work is performed in a warehouse environment without air conditioning, which may include hot and cold temperatures, dust, dirt, and noise.