Description
Job Title: Customer Service & Sales Representative $17.00 Hour
Location: Temecula, CA
Schedule: Monday to Friday, 7.30am to 4.30pm
Duration: Temp to Hire
Job Description
Reporting to the Customer Service Manager, the CSR and Sales Rep will sell to and assist customers in the selection of products and services through new sales, account analysis, order processing, quote creation, and accurately maintaining current customer information.
Job Duties
Understand and employ appropriate sales techniques to increase sales, including “cold” calling.
Accurately process sales orders, create quotes, confirm orders & freight estimates.
May travel off-site to attend trade shows and exhibitions.
Conduct phone and email surveys for Sales and Marketing, record in CRM and MRP system.
Issue RMA numbers from Technical Department, follow up to ensure issues are resolved.
Requirements of This Position
AA or higher in Business or Sales and Marketing preferred.
Industry or related Sales / Customer Service / Account Management experience and a High School Diploma may be a substitute for a College degree.
1 to 3 years’ experience and familiarity with the MS Office Suite
Discussion
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