Returns Center Specialist - Vuori

Camino Maguiladora near Pacific Rim Ct, San Diego CA

Description

Vuori Returns Specialist Job Profile At Vuori we are guided by three Core Values: to make great products, be in great relationships, and live extraordinary lives. These values lead us to creating amazing customer experiences. The Vuori Returns Specialist (VRS) is an integral part of our Customer Experience, especially related to returns and refunds. Vuori Returns Specialists are required to process a large number of returns, and verify the units for any defects. Our base is at Otay Mesa, where it is a warehouse setting. Description As a Vuori Returns Specialist, you are highly skilled at unpacking and identifying Vuori Gear. You handle the gear with care and inspect it to ensure it is “like new” quality. Keeping an eye on who the return is from and confirming the customer returned what was listed on their RMA (Return Merchandise Authorization). Ability to identify the garment and to properly identify the right UPC code. Able to separate any defective unit from the first quality units. Key Qualifications • We do ask for some warehouse experience or retail experience • Ability to help fellow team members and assist overall team • Desire to grow with the company; ask a lot of questions • Ability to self-manage, including time, tasks, and workspace cleanliness • Desire to do the right thing, all of the time • Ability to safely lift and carry packages weighing up to 50 lbs. • Willingness to keep busy • Always looking for ways to improve efficiency Pay Rate - Starting pay would be $15/hour, with some overtime available. Contact Freddie