Plumbing Manager

Marana AZ

Description

We are a commercial and residential service and repair plumbing and HVAC company in the Tucson area and are growing. We provide fast and efficient work to all our customers and are looking to hire someone with quality service experience, the knowledge of repair and service work, which includes: Plumbing Repairs, Replacements, New Installation, Drain Cleaning, Sewer Cleaning. Qualifications • Experience: • Plumbing, 5 years (Required) • Management, 5 years (Preferred) • Customer Service, 1 year (Preferred) • Leadership, 3 years (Preferred) • Mentoring, 3 years (Preferred) • HVAC, a plus • License: • NATE Certification (Preferred) Established 5 Star rated plumbing and HVAC company is looking for an experienced Plumbing Manager with a strong leadership and mentoring skills that is passionate about superior customer service, one who excels at troubleshooting, diagnosis, servicing and repairing all plumbing fields. This individual must be a proven leader, who is goal oriented, self-motivated and personable. Full Job Description • The Service Manager serves as technical support and quality assurance of all field personnel. • Must be able to effectively work with both installation and service. • Ensure quality work is completed in the field - completing quality surveys of all change outs and new construction. • Train install and service technicians as required. • Oversee daily Service schedules. • Facilitate weekly safety/training meetings. • Evaluates work load and schedules service work in a way that best utilizes manpower and maximizes profits. • Understand sales criteria and hold your team accountable for exceeding revenue goals. • Resolves customer issues to ensure customer satisfaction. • Timely and accurately generate reports that measure departmental operations; maintaining accurate records of all types to be reviewed with management. Job Requirements • Minimum of 5 years install, maintenance and repair experience of sewer, drains, water heaters, and repipes. experience in lining a plus. • Proven success in managing/leading a team in a business environment. Min 3 years. • Successful history of building teams with direct responsibility for hiring/terminating employees. • Detail oriented and highly organized with exceptional follow-through abilities • Technical aptitude with knowledge of local codes. Job Type: Full-time Pay: Salary + Bonuses Benefits: • Health insurance • Paid time off • Company Vehicle • Fuel card Schedule: • Monday to Friday • On call Education: • High school or equivalent (Preferred) License/Certification: • Driver's License (Required) Work Location: • Multiple locations