Wheelchair Agent

Tulsa OK

Description

ATTENTION: We are actively hiring during the COVID-19 outbreakthrough safe hiring procedures. Hiring: Wheelchair Agent Location: Tulsa, OK Starting: Immediately Apply Online: ABM, a leading provider of integrated facility solutions, is looking for aWheelchair Agent.Position Objective:To fulfill the passenger services obligation of the airlines for itsofficially disabled passengers as well as to assist non-disabled persons whowish wheelchair assistance for their comfort. Passenger services positions are very customer service oriented and “tipping”is allowed and customary. Wheelchair Agents who provide extraordinary customerservice are known to increase their earning potential between $25-$100 per week(example only).Primary Duties and Responsibilities:Safely transport passengers from gate-to-gate, curb-to-curb, or gate-to-curbdependent upon whether an in-terminal plan transfers, originating passenger ordestination-arriving passenger. At all times follow all safety precautions (push wheelchair at a safe pace,beware of other passengers and carts darting into path, push only onewheelchair at a time, back wheelchairs down jetways rather than face-forwarddue to decline of the jetway ramp, etc...) Assist passengers at baggage claim as may be necessary Dependent upon airport, coordinate with dispatcher for assignments Coordinate with gate agents any wheelchair assisted passengers who will needgate agent assistance at time of boarding to board the aircraft Interact with passengers in a positively interpersonal way Assist passengers in any way necessary relative to professional passengerrelations (i.e., providing directions, assisting with flight information, andany out-of-the-ordinary circumstances like delayed flights, etc...) Comply with all Transportation Security Administration (TSA) checkpointscreening requirements and processes Complete thorough Incident Reports for any accidents or any out-of-the-ordinaryevents while in the course of transporting a passengerWork environment: Major airport. ABM is an EOE/AA (M/F/Vet/Disability/Gender Identity/Sexual Orientation) Category: Airport and Airline  :