Make Ready

Arlington TX

Description

Make-Ready Technician Job Description  Summary:   The Make-Ready Technician under the regular supervision of the Maintenance Supervisor, is responsible for assisting the maintenance team in one or more of the following capacities: workplace safety, assist in maintaining and preserving the asset, daily maintenance requirements, and make-ready turn of all apartments to our renovated and/or unrenovated condition while assisting with the overall maintenance of the entire property. Reports to the Maintenance Supervisor.   While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties might not be specifically addressed.   You have been hired to be a part of the S2 Family, as such, we expect you to be a team player and work together to achieve S2 Residential property specific goals.    Work Hours:  40 hours per week.  Must be available on weekends for team and/or emergency resident needs, shortages and/or property emergencies.    Scope and Purpose:   The purpose of this Job Description is to communicate the responsibilities and duties association with the position of Make-Ready Technician. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed.  S2 Residential emphasizes a team approach and fully expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives.  It is important that you review the duties, skills and physical requirements closely and that you understand that, by signing the Job Description Acknowledgment, you are verifying that you can perform all the duties, have the skills and possess the knowledge and physical abilities that are necessary to perform the job as described.   Duties & Responsibilities:   Conduct all business in accordance with company policies and procedures, Fair Housing Act, Americans with Disabilities Act, Fair Credit Report Act and all other federal, state or city laws pertaining to apartments.   When communicating with a resident, guest, occupant, invitee and/or visitor to our community, our team members will be courteous, friendly, helpful and respectful.  Always!   Property Repairs and Maintenance:The Make-Ready Technician’s primary responsibility is the turn of renovated and unrenovated units, however, there may be times where the Make Ready Technician is required to perform routine service requests.  The following are to be adhered to when performing this task(s):Complete work orders for common areas, occupied and vacant units, or anywhere on the property as directed. Replace burned out, broken and/or nonworking exterior light bulbs and/or fixtures immediately.  This is anywhere on the property.  This includes common area swimming pools, laundry rooms, swimming pools, mail centers, garages, parking lot, carports, lollipops, etc.  Swimming Pool cleaning and/or chemical testing, adding chemicals, increasing and/or decreasing water levels, organizing pool furniture and safety equipment, ensure self-locking/latching gates are operating as required, empty trash receptacles, signage is in good condition and visible, test 911 Emergency Phones and notify the Maintenance Supervisor if any liabilities and/or issues are identified.  Ensure irrigation system is in good order, no leaks present and report issues once identified.  Where irrigation is not present at Main ID, entry, Leasing Center, main common areas, models and tour routes, identify if self-watering is a necessity and ensure this is completed as per any specific city water restrictions.  If Rain Sensors are not present in rainy or winter seasons, manually adjust timers to prevent potential waste of water and/or formation of ice.  Report irrigation issues. Assist the maintenance team as directed on major projects and/or repairs and in emergency situations. Responsible for the daily pick up of trash, debris, glass, furniture, in the assigned section(s) of the property.  Identify, note and report any potential liabilities, broken windows, suspicious activity and/or other concerns. Unit Turns:The turn of units is the primary responsibility of the Make-Ready Technician.  Additional responsibilities will vary depending on the number of turns per month.  Remaining responsibilities are detailed below.Renovated or unrenovated make ready inspection is to be performed on unit assignments. Coordinate the trash out of the apartment where needed.  Have the Grounds Technician clear out trash, debris and furniture from patios/balconies, storage and garages, where applicable. Inspect the appliances and A/C system, flush toilet(s), turn on faucets and showers, open and close closet doors, drawers, turn on/off lights, fans, check door and window locks and weather strip, interior shelving/under sinks and inside drawers, garbage disposal and if applicable, washer/dryer connections.  Check that blinds open/close, test safety devices (smoke alarms, carbon monoxide detectors and fire extinguishers) and all floors, ceilings and walls.  See if there are any missing breaker blanks.  Identify parts, supplies and materials needed to complete the turn(s).  Gather all supplies from the shop and take to the unit(s) to be completed. Complete the turn of assigned unit(s) in a timely manner and at that apartment is move in ready.  Change front door and mailbox locks prior to turning the unit over to the management and leasing team. Ensure all breakers are off, except the one feeding electric to the refrigerator.  A/C thermostat set to 78 degrees.  Close all blinds, lock all windows and door.  Sign out keys and/or code for the apartment Knock before entering Announce yourself as “Maintenance” Lock the apartment door while inside the apartment and be aware of our furry residents (pets) so they do not escape the apartment Perform the required task as instructed Clean up after yourself.  Never, use the residents paper towels, brooms, mops, trash cans, etc. Leave/report notification of the completion of the repair – date, time and your name Lock the door and log keys back into the Key Tracking system, where applicable.   Occupied Maintenance and Service Requests:You may, from time to time, be required to enter an occupied apartment to test/inspect safety equipment and devices, perform water/sewer extractions, replace blinds, A/C filters and other items as directed by the Maintenance Supervisor.  You will be required to adhere to the following:When communicating with a resident, guest, occupant, invitee and/or visitor to our community, our team members will be courteous, friendly, helpful and respectful.  Always! You are required to inspect all safety devices/equipment (smoke alarm(s), fire extinguishers and carbon monoxide detectors) to ensure they are operable while in the apartment.  Add this note to your service request completion so the resident is aware we do so. Do not “complete” the work order if not all items listed have been repaired or if you are pending parts.  Put on the work order for the resident that you are “Pending Parts.” Do not attempt to complete a work order for a task you do not have the skill or knowledge to complete.  Immediately notify the Investment Manager.    Safety:Reports all potential liabilities and/or actual liabilities and community incidents to the Investment Manager immediately.  Reports all work related injuries to the Investment Manager immediately. Reports any team violations of S2 Residential’s Workplace Safety Policy to the Investment Manager immediately.   Resident Relations:Customer service and satisfaction is critical for our communities’ success and a must at S2 Residential.  Choose your attitude and that of your team.  Be there.  Play.  And, make their day.  All day, every day ~ it’s the S2 way Demonstrate leadership, professionalism and a positive attitude – always!   General:Performs any additional duties or tasks as assigned by the Maintenance Supervisor, Investment Manager, Asset Manager or Operations Team. Required to review and sign the Groundskeeper Job Description. The posting of any property, team member, activity or the company on personal social media is strictly prohibited.  Equipment, parts and supplies owned by S2 Residential are prohibited from being used for side jobs, leaving S2 Residential property or loaned out unless expressly approved by the Investment Manager, Asset Manager or Ops Team in writing. Stand, walk or sit alternatively depending on the need of the day.  It is estimated that the Make-Ready Technician will spend 100% of their time, on their feet. Constant need for bending, stooping, squatting (when painting, changing fixtures, cleaning the pool, picking up trash, debris or litter on the grounds or throughout the community), climbing stairs, pushing or pulling and reaching above shoulder length.  Frequent need to perform standing and walking activities related to inspecting/performing and following up on the team, completing tasks and/or assignments, inspecting the property, etc. Includes some writing and texting either via app, software and/or reports Lifting and/or carrying.  Parts, supplies, equipment, trash, debris, furniture, etc.   Physical Requirements:Must have a valid driver’s license and automobile insurance. Indoors most of the time, however, depending on the task/assignment, could be outside more than inside. Occasional exposure to fumes, flammables, caustics, solvents, oils, pesticides, etc.    Employee’s signature below indicates agreement and understanding of the duties, requirements and responsibilities of this key position as outlined above. Please apply online with S2C MANAGEMENT, LLC at: