Program Director

New Lenox IL

13 March, 2021

3:26 PM

Description

Program Director Pride Martial Arts is seeking a part-time Program Director for our regionally and nationally certified Martial Arts School located in New Lenox, IL. Job Type: Part Time Job Description: The ideal Program Director candidate will be organized, results-oriented, and effectively promote our school’s martial arts services in order to maintain and increase school enrollment. The ideal candidate will also demonstrate a positive and professional work ethic, and have excellent communication and problem solving skills. The Program Director will report directly to the Managing Owner. Responsibilities: Handle incoming calls and respond to inquiries. Handle in-house member needs and inquiries. Meet and exceed new member enrollment goals. Meet and exceed monthly product sales goals. Retain active memberships, and decrease attrition. Maintain membership contracts. Facilitate orientation for new members. Maintain an organized member database, generate daily/weekly/monthly reports. Follow Procedures Calendar for scheduled tasks. Follow Management & Special Events Calendar for proper scheduling. Place custom member and pro shop merchandise orders. Liaise with other instructors and inform management on progress and performance. Coordinate in-house activities and events such as promotion tests, birthday parties, and other special events along with off-site community activities and events. Keep open and consistent communication with Managing Owner. Reception area management, answer phones, maintain a clean and organized environment. Maintain office supply inventory. Local errands. Mailing. Requirements: The ability to learn specialized martial arts management software. Experience with POS systems. Excellent written and verbal communication skills. Strong organizational and planning skills in a fast-paced environment. Attention to detail and problem solving skills. Excellent time management skills and ability to multi-task and prioritize work. The ability to understand and properly execute all office policies, systems and procedures. Speedy communication with clientele and internal staff (email, text, phone calls). A creative mind with the ability to suggest new ideas. Schedule: Monday - Friday, 3:00 PM - 7:30 PM. Occasional Saturday’s will be required for special events. Education Level Requirements: High School Diploma or higher. Mandatory training requirements will be provided. Background check required. Compensation: $15 Per Hour to Start & $25 commission per new member registration.