Railbike Guide

Rte 28 near Birch Street, Thendara NY

Description

The Adirondack Railroad is seeking Seasonal Rail Bike Guides for the company's rail bike operation. May 8, 2021 through October 2021. Training begins mid-April. The Guide is responsible to provide the safety information about the rail bike operations prior to each departure and directs patrons in getting on and off rail bikes. The Guide is accountable to ensure that bikes are disinfected, according to established COVID-19 procedures, prior to each scheduled departure and perform minor seat adjustments as needed for the comfort of passengers. Essential Duties & Responsibilities: Provide mandatory information developed to ensure rider safety, Check for tickets in advance of each departure. Politely keep order with regards to social distancing among patrons while riding. Pedaling guide railbike on multiple 6-mile round trip excursions. Responding to customer inquires on rail bike operations and the sights on the ride. Maintaining a professional approach with all customers. Practice good judgment when making decisions regarding guest service. A strong team player and communicates professionally at all times with guests and co-workers. Maintains organization and flexibility in carrying out daily job duties. Effectively handles stressful situations in a public setting and resolves guest related problems in a professional manner. Establishes and maintains effective professional working relationships with co-workers, directors and other departments; working together in a positive environment. Position Requirements: This is a summer season position. A successful candidate will enjoy outdoor work, be physically fit, and enjoy working with the public. Valid NYS Drivers License is required. Incumbents will require training to be certified to meet the operating rules of the organization. Training Time is paid. CPR/Basic First Aid training is preferred but not required. Must be able to lift at least 60 lbs for short periods of time.