Furniture Technician

1820 NORTH CRYSTAL LAKE DRIVE, Lakeland FL

Description

La-Z-boy of Tampa Bay is hiring in home service technician’s. They will be responsible for repairing and restoring damaged furniture, involving case goods, leather, and upholstery pieces, in the customer’s home. The associate identifies the level of repair needed, determines the type of tool, equipment and parts needed for the repair and performs the repair per standard operating procedures. Once the repair has been completed, the associate ensures the customer is satisfied with the repair. The In Home Services Technician is accountable for providing service that meets company standards and exceeds customer expectations. Primary Job Functions Greets customers in a courteous, empathetic and helpful manner. Listens to and responds promptly to customer’s needs. Inspects and assesses furniture to determine cause of damage, e.g., driver, manufacturing, customer abuse, etc., involving case goods, leather. Takes digital pictures of furniture damage to support service visit and related documentation. Performs knowledgeable, courteous, high quality furniture repair. Fabricating leather, upholstery, or frame material and corners, Orders replacement parts and disposes damaged product when necessary. Reports when repairs cannot be completed. Maintains clean and stocked service vehicle. Maintains accurate, daily company vehicle service and mechanical condition logs, immediately reporting any maintenance, safety, breakdowns or accidents. Schedule Expectations The associate will work an average of 40 to 50 hours per week. Some Saturdays. Experience: Prior experience in repair helpful. Licenses: Valid drivers’ license with clean driving record. Skills: Knowledge of basic construction and repair techniques. Skills in hand tool, power tool, and digital tablet. Ability to adapt to frequent changes in work environment. Ability to speak clearly and respond well; read and interpret written information. Ability to satisfactorily respond to requests for service and assistance. Ability to follow instructions, respond to direction and follow through to completion. Ability to resolve problems; ability to display professionalism at all times, even under stress. Ability to demonstrate accuracy and thoroughness in work. Ability to work independently, with minimal supervision. Pay: $15.00 - $25.00 per hour Benefits: Dental insurance Health insurance Paid time off Vision insurance Bryan Grieger Distribution Manager La-Z-Boy Furniture Galleries of Tampa Bay 863-667-0447 ext 3341