Event Staff

1 Citizens Bank Way, Philadelphia PA

Description

Who we are: Binbox Inc. is an innovative technology company that is revolutionizing short-term storage solutions for people on the go. Using a Smartphone and our Binbox app (iOS and Android), customers can locate, store and securely rent locker space where we need it most: where we work, and where we play. Most importantly, behind this innovative technology is a company that is solely focused on the customer’s convenience and creating a smooth, hassle-free experience. Binbox Inc. is growing fast and is emerging in multiple markets, including office spaces, sports venues, and arenas. Event Staff Position Description: ● Provide positive, proactive support to Binbox customers who are downloading the Binbox app and completing rental transactions. ● Provide superior customer service and have the ability to solve problems. ● Patiently engage with customers who possess various levels of familiarity with Smartphone technology and completing credit card transactions. ● Work independently or with a team depending on the size of the event. ● Assist in set-up and take down of rental areas. ● Perform minor maintenance such as checking batteries and adjusting locker doors when needed. ● Must be able to work afternoons, evenings and/or weekends. Preferred Qualifications: ● Superior, proactive and positive customer-facing skills. ● Technical familiarity with downloading iOS and Android app technology in order to problem-solve and assist customers with rental transactions. ● At least 18 years old. ● Flexibility to remain onsite until event responsibilities are concluded, some events may run longer than scheduled. ● Be able to walk or stand for long periods at a time. Preferred Experience: ● Previous customer service experience.