Service Advisor

Poway CA

Description

We are a well established company that has been in business for 43 years and counting. We are seeking a qualified candidate to assist with customer service, purchasing/inventory management, shipping and receiving. This position will be a combination of office and warehouse work. General responsibilities Provide excellent customer service Communicate with customers: job status, schedule of work and provide estimates Prepare itemized job paperwork Estimates cost of repairs based on technician findings Prepare regulatory paperwork Work with vendors to obtain the most efficient purchases of supplies and parts Maintain shop supplies Inventory Management Receive daily shipments from vendors and customers and maintain organized locations for all incoming items Pull pack and ship items to customers Pack and ship RMA items to vendors Pull and organize raw goods for product assembly Qualifications Excellent customer service skills Strong organizational skills Self motivated yet able to work with a team to accomplish goals Ability to work in a fast paced environment Proficient computer skills, data entry, ability to use dealer management software Ability to lift 75 pounds consistently Basic math and writing skills Bilingual is a plus! What we offer Competitive pay based on experience and skill level Full time 40 hours per week Health, Dental, and Vision benefits 401K plans Paid vacation and holidays