RV SERVICE ADVISOR

Granite Bay CA

Description

Service Advisor, Service Writer Job Description: We are in immediate need of an experienced, high-achieving Service Advisor. The ideal candidate will have experience as a Service Advisor in either a dealership or high volume auto center. Candidates must have a valid Driver’s License with an insurable driving record and must be capable of handling the demand of a very busy Service Department while maintaining the level of quality our customers have come to expect. Previous skilled trade experience in plumbing, HVAC, electrical or carpentry is a plus. RV experience is helpful. Responsibilities: Provide high level of customer service Superior communication skills Complete Service Orders (ROs) Dispatch work to technicians Perform time and cost estimates for repair Complete and Close Work Order, once repairs have been completed Collect Payment from Customers Warranty Claims and Liaison between customer and factory, if unit is still under warranty Qualifications: High School Diploma or Equivalent; skilled trade technical training, a plus Previous Service Advisor experience -dealership or high volume auto center Proven and verifiable track record of success in sales and customer satisfaction General knowledge of RVs is helpful Must be dependable, friendly, enthusiastic and self-motivated Highly organized with superior time management and prioritization skills Valid Driver’s License with an insurable driving record Computer proficient Professional References Pre-employment background check, including drug screening Filters: How many years of Service Advisor experience do you have in a dealership or high volume auto center? Do you have a valid Driver’s License with an insurable driving record? Do you have knowledge or experience in skilled trades such as plumbing, HVAC, electrical or carpentry? If you are selected for an interview, will you be able to provide professional references that can verify your experience?