Commercial Cleaning- Operations Manager

Monroe Ave NW near Leonard, Grand Rapids MI

Description

Calvary Building Services, LLC Position: Operations Manager Responsibilities: Employee and Account Scheduling, Staffing, Standard Operation Procedures, Payroll, Inventory and Customer Service. Goal: Deliver “First Class” customer and employee quality service while achieving customer and employee satisfaction. Full-Time position Job Duties: • Implement all Administrative Support Duties and to be turned in at a timely fashion. • To ensure all Accounts are properly staffed and maintaining labor percentage for profitability. • Operations manager must meet and exceed client’s expectations. • Answer all phone calls, text messages and voicemails from clients, management and staff within a timely fashion. • Responsible to check payroll weekly, to ensure all employees both part-time and full-time are not exceeding their allotted hours per week, unless authorized by management. • Operations Manager will be responsible to advise management on staff members changes and necessary corrective actions for employees. • Operations Manager is responsible to ensure all inventory is properly stocked, organized and ordered within a timely fashion. This includes price comparison and monthly cost control for all disposable and cleaning supply purchases. • Operations Manager is to work closely with office staff, building supervisors, and other company employees. Goal: To Be Pro-Active instead of Re-Active. Must have reliable transportation, clean driving history, and a valid drivers license. Company vehicle will not be provided. Please responding to this posting with you resume or description of qualifications for this position.