⭐️ Operations Manager at a Portland Tech Startup ⭐️

1001 SE Water Ave near Taylor, Portland OR

Description

Hello fellow lover of tech, operations, efficiency and startups! Come join Sella as an operations analyst, logistics coordinator, problem solver, and all around get-it-doner. About the company Sella’s mission is to make buying and selling used stuff completely, 100% frictionless. You can learn more about what we're up to here: What we're looking for: Positive attitude towards any task. We roll our sleeves up to get the job done, even when it's not that glamorous. Resourceful self-learner. Quite often we'll ask you to figure something out that might push you out of your comfort zone. You should be comfortable consuming the internet, reading instructional books cover to cover, and asking questions on forums to learn new things. Friendly & helpful with customers. Responding to customer questions with the perfect mix of professionalism, empathy and friendliness is second nature for you. Excellent written communication. You need to be able to document your work, processes, research, findings, and recommendations clearly and professionally. Hustle, urgency and availability. You work hard, love having a clear inbox, don't put things off and don't mind getting a quick text or email that needs a response. College (or similar) degree. We don't really care what school you went to, but we do want to see your transcript to know that you can apply yourself consistently over a long period of time to get things done. What makes you tick: startups, software, growth & learning opportunities, entrepreneurship, efficiency, organizing and defining processes, checklists, spreadsheets, working ahead, and doing good in the world. Bonus if you: Know how to code, from a bit of HTML/JS editing all the way up to fullstack software dev. Have experience hiring & managing people and operations (e.g. for campus coffee shop, or an office manager, etc.). Have customer service experience and enjoyed helping people out when they have an issue. Have a lot of experience buying/selling on Craigslist, eBay, Facebook and other peer-to-peer marketplaces. Have writing experience in a professional context, be it social media management, blogging, technical writing, or editing a student newspaper. What you'll actually do on the job This job will require wearing many hats (that's startup life!), and you'll do a bit of everything to help us make buying and selling used stuff completely, 100% frictionless. Your baseline responsibility will be "doing the work" and filling in wherever help is needed. When you're not doing hands-on work, you'll be charged with helping us train others to "do the work" so we can scale what we're doing. In short — we'll throw as much responsibility at you as you can handle, and there's no ceiling for the right person. Pay, timing and how to apply Start at $20/hr with a guaranteed 20hrs a week. Potential to become a fulltime salaried position in 30 days. Start ASAP. To apply, please email us with a brief note explaining why you're excited about this opportunity, and attach your resume, college transcript and a writing sample if you have one. Thanks for your time. We look forward to working with you!! We'd love to hear from anyone, but this could be a great growth opportunity for people with (1) ride sharing or delivery experience, (2) professional organizer, personal assistant, executive assistant, consignment, decluttering, Marie Kondo, eBay, and other resale experience, (3) software development training or experience (code school, backend, node, rails, javascript, HTML, java, frontend, react) and a desire to get more hands-on startup experience, (4) logistics, returns management, or other fulfillment experience.