AGENCY COLLECTOR - MUST FILL!!!

Mesa AZ

Description

BLACKSTAD, HRABE AND KIRKORSKY Blackstad, Hrabe and Kirkorsky, L.L.C. is a premier and unique firm committed to the daily mission of providing extraordinary services with expertise, integrity and the utmost respect for our clients and our community. In pursuing our endeavors, we adhere to the highest ethics, morals, and values when providing excellent, personal service for our clients. Our goal is to continue to exceed our client's expectations. We, as a team at BHK, are dedicated to the professional service we provide. We are diligent in our efforts and use the most innovative, flexible methods to ensure we are timely, effective, and proficient in delivering superior service. At BHK, we cultivate a working environment of honest, open communication, shared respect and support, empowerment, and diversity. For our community, we vow a commitment to social responsibility, excellent service, and outstanding leadership. A DAY IN THE LIFE AS AN AGENCY COLLECTOR: BHK wants our Agency Collectors to come into the office with a strong, positive and dynamic attitude to negotiate, problem solve and communicate effectively while managing their queue of accounts. An Agency Collector is expected to meet the daily demands of communicating professionally with individuals, businesses, and clients. An Agency Collector must be persistent, thorough, and detail oriented. How to apply: ~Read this entire post as well as pay scale, if you are interested please respond with a resume in a format that we are able to open. Please include your contact information on your resume (e-mail and a phone number with a working voice mail). Our Company offers it's employees many different options with regards to Medical, Dental and Vision Insurance as well as Long Term and Short Term Disability participation options. Employees are also given the option to participate in our 401K after six months of service. Full Details for all benefits can be explained in detail upon successful hire. Experience: ~Sales and or Phone experience very helpful, ~One year collection experience a plus JOB DUTIES WILL INCLUDE: ~Communicate with the consumers by telephone to determine the reason for overdue payment, reviewing terms of sale, service or credit contract with the consumer ~Research consumer's financial standing and origin of debt ~Research consumer background including but not limited to; business organizations, personal and marital status, place of employment (POE), assets and sources of income ~Track all verbal and written correspondence with consumer including the status of collection efforts via our software ~Contact consumer to negotiate payment in full, settlements or set up monthly payments ~Complete training and pass the Fair Debt Collection Practices Act (FDCPA) Test MINIMUM QUALIFICATIONS: Education: Sufficient formal and/or informal training to provide the ability to read and write at a level consistent with the requirements of the position; • High School diploma (or GED) plus any combination of education and experience that would provide the required skill and knowledge for the successful performance of this position. *KNOWLEDGE OF: • Proper use of grammar, punctuation, spelling, basic mathematics, standard types of office filing systems, proper telephone etiquette and techniques, standard office equipment • Computer skills and familiarity with Microsoft Office tools (Excel, Word, Outlook, and Access) • Application of data processing in the maintenance of records and reports • The ability to communicate professionally, clearly, and concisely, both verbally and in writing *SKILL AND ABILITY TO: • Work cooperatively and effectively with Management, fellow employees, and the public • Contribute to and assist in maintaining a positive culture • Demonstrate genuine commitment to being a part of the team • Effectively manage time and attendance as to not strain the Company • Practice exemplary interpersonal skills such as respect, courtesy, and patience • Exercise critical thinking, independent and professional decision making with discretion and judgment PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk; sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. This position's specific vision abilities include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. *KNOWLEDGE, SKILLS AND ABILITIES STATEMENT: The above-listed duties and Knowledge, Skills, and Abilities (KSA’s) are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship. THE LAW OFFICES OF MARK A. KIRKORSKY, BLACKSTAD, HRABE AND KIRKORSKY is an Affirmative Action and Equal Opportunity Employer that promotes a diverse, drug-free workplace and complies with ADA regulations as applicable. Principals only. Recruiters, please don't contact this job poster. do NOT contact us with unsolicited services or offers