Administrative Support & Quality Control

Houston TX

Description

MAIN RESPONSIBILITIES • Communicates with Installation Manager and Sales regularly regarding new orders, special orders, change orders, long lead times, quality concerns, job scheduling, etc. Must be able to act on information presented. • Prepares purchase orders by verifying specifications and price. • Sends purchase orders to Purchasing Manager in Dallas to approve and order. •Works alongside Installation Manager on inventory controls and levels. • Checks all shipments for accuracy and receives all materials. • Verifies receipt of items by comparing items received to items ordered; resolves shipments in error with suppliers. • Forwards receiving documentation to appropriate department for payment. • Responsible for daily reporting with installer payroll, supplies, and materials • Sets quality control each day and documents findings once complete • Tracks installation shortages, warranties, and claims for weekly reporting. • Manages supplies for the office • Ensures office/warehouse is organized, clean and well kept at all times. • Works alongside the Dallas Customer Service Department for all necessary paperwork to facilitate work completion. - May assist with Quality Control inspections ***bilingual preferred! SKILLS / REQUIREMENTS • Minimum of 2 years customer service and/or administrative experience • Experience with Microsoft Office, Excel and general software • Strong organizational and time management skills • Ability to work on and manage multiple projects simultaneously and maintain strict deadlines • Patience to deal with constant interruption while maintaining focus to avoid mistakes • Customer centric and a desire to exceed expectation • Ability to see a job or project through to final completion • Strong written and verbal communication skills - Bilingual preferred - Spanish and English • Functions well independently but has a positive, team first attitude / mindset