Adding a Dispatcher to our awesome & energetic team!

2929 N. Campbell ave, Chicago IL

Description

Who We Are With just 2 trucks New City Moving was established in 2009 and now we have over 100 moving trucks and help over 17,000 customers move annually in Chicago, surrounding suburbs and now across the country. As the largest, and the highest rated, moving company in Chicago, we are continuing to expand very quickly and are now looking to add additional team members (like you) to our incredible and top performing sales team! Job Summary Our dispatch team is the heart and soul of the operation at New City Moving. Dispatch is responsible for communicating all information between our sales team to our movers. This includes making the schedule for our moving crews, texting and calling them with start times for the next day, and ensuring everyone shows up to work in uniform and on time. What You Will Do: Make the schedule for the next days moves, and call/text all movers with the next days start time Contact clients and update them early start times or late arrivals Ensure all team members are in uniform and clean in appearance Report any maintenance issues with trucks to our fleet department Reroute crews in real time if a crew finishes early or a move is taking longer than expected Praise movers for doing a great job and give verbal/written warnings when issues arise with the crew Assist owner and management with interviewing new incoming applicants Oversee and control overtime during our busy summer months Make sure all paperwork is correct, and upload job assignments to iPads Assistant clients on move day while providing amazing customer service What Will Make You Successful: Strong work ethic, ability to multitask and dependability are key for this role You like working in a team. Camaraderie is HUGE in this role Someone who enjoys building the trust and respect of our moving crews Bilingual english/spanish is a strongly preferred Ability to multi-task while paying close attention to detail Proficient in MS Office (Outlook, Word, Excel) High School Diploma or GED required Compensation and Benefits Starting base salary of 32k plus generous bonuses Full medical benefits 100% company paid after 60 days. Paid vacation days, paid sick days, and paid holidays Paid maternity/paternity leave 401(k) retirement savings plan The coolest office you have ever worked in (trust us on this one) Click Here Apply: