Altadena Curbside Services Return!

Altadena CA

18 February, 2021

10:33 PM

Description

Press release from the Altadena Public Library: February 18, 2021 We appreciate our community's patience, flexibility, and willingness to explore new, digital ways to enjoy our collection while we did our part to limit the spread of COVID-19 among our staff and our neighbors. Library staff will return to the library buildings the week of March 1, socially distanced and in staggered shifts to reduce the risk of exposure. Upon staff's return, preparation for curbside services will commence! Here's how it will work: On February 24, library cardholders will be able to place holds on physical items again in the Altadena Library online catalog. Once your order is ready for pickup, you will receive a notification to call and schedule your curbside pickup appointment. Curbside appointments will resume on Tuesday, March 2, during the following times: Main Library: Monday – Saturday, 11:00am – 1:00pm, 4:00 – 5:45pm Bob Lucas Memorial Library: Monday – Friday, 10:00am – 5:00pm How to Place an Order: Go into the Altadena Library online catalog at catalog.altadenalibrary.org to place holds on the items you wish to check out. To place a hold, sign into the catalog using your library card number and password/pin (last 4 digits of your phone number on file). Find the item you want to check out and click on the thumbnail or title to get to the item's page. On the item page, click the "Place a Hold" button at the top of the menu on the right. If you need assistance, call (626) 798-0833 anytime and library staff will assist you! When your holds become available, you will receive a notification prompting you to call the library and schedule your curbside appointment. Call (626) 798-0833 on Monday through Saturday, from 10:00am to 4:00pm to schedule your appointment. Library staff will work with you to schedule a 10-minute curbside pickup appointment at least one business day after your call. You will need to let library staff know the color and make/model of the vehicle in which you expect to be picking up your items. How to Pick Up Your Order: Curbside pickup at the Main Library takes place in the parking lot (600 E. Mariposa Street, Altadena). Parking lot entrance is on Santa Rosa Avenue. Park in the designated pickup spot marked with signs. Curbside pickup at the Bob Lucas Memorial Branch takes place in the parking lot (2659 Lincoln Avenue, Altadena). Enter the parking lot on either Ventura or Lincoln Avenue. Park in the designated pickup spot marked with a sign. Library staff will place your reserved materials on a table adjacent to your parking spot and step back to observe physical distancing protocol. Please wear a face covering or mask. You can then step out, pick up your package, and leave any materials you are returning as well. *Biking and walking pickups are welcome and must also make an appointment ahead of time following the same procedures as drive-in service. Safety Precautions: Any books and materials being returned are quarantined before being checked back in and made available for checkout. All library staff members must wear masks their entire shift and gloves during curbside pickup appointments. All community members participating in curbside pickup must wear a mask while interacting with library staff. This press release was produced by the Altadena Public Library. The views expressed are the author's own.