Office Manager- EXPERIENCED

New Rochelle NY

Description

Mosquito Joe is a growing franchise company and we're looking for a Customer Service Representative to grow with us. If you're an organized, motivated, self-starter, this could be the ideal job for you. The position is based in our New Rochelle, NY office. Mosquito Joe is your solution to make outside fun again. We provide mosquito control services to residential and commercial customers, repelling and killing outdoor pests such as mosquitoes, ticks, and fleas. We're a fast-growing company based in New Rochelle, NY with a unique and fun culture - and we want you to join us! Job Description: The Customer Service Representative oversees the day-to-day operations of the business and any other duties assigned by the franchise owner. The Customer Service Representative works full-time during the season. The Customer Service Representative is fiscally responsible for all aspects of the business, including managing the budget and submitting reports to the Corporate Office. Character Traits and Skills • Motivated and flexible • Self-starter • Previous Office Management • Delegates effectively • Excellent telephone skills • Good organizational and communication skills • Positive attitude • Sense of urgency Duties • Schedules technicians • Answers incoming phone calls to sell service and answer customer inquiries • Schedules customer sprays • Creates routes for the technician(s) each day • Bills each customer and collects payments • Promotes quality customer service • Solves client complaints professionally • Prepares daily reports for franchisee • Orders supplies and maintains inventory • Ensures follow up calls are made to customers • Oversees all aspects of the business