Production Crew Chief - Restoration

Louisville KY

Description

Do you love helping people through difficult situations? Then don’t miss your chance to join our TEAM as a Production Crew Chief. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! As a new production crew chief at SERVPRO you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect. SERVPRO is the #1 Restoration company in the United States and rates #10 of all Franchise Systems in the Entrepreneur Top 500 2021 rankings. We are looking for individuals who want to be a part of a TEAM and grow with that success. Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Job Description: The production crew chief prescribes, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO® brand, the crew chief demonstrates to customers and clients the company’s Here to Help® commitment. As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Training and development program available, which can include industry certifications. Respond to service calls as needed. Perform services as assigned, following SERVPRO® production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed. Responsibilities: Inventory and load the work vehicle with equipment, products, and supplies needed for each project Maintain a clean and organized vehicle and clean equipment appearance Prepare rooms/areas for work activities Set up staging area and equipment for each project Leave job site with a clean and orderly appearance Perform production processes following SERVPRO® production guidelines per work order per crew chief directions Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns) Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling Qualifications: Effective oral communication Experience in cleaning/restoration preferred High school diploma/GED IICRC certifications preferred Ability to travel locally and out of state as necessary Ability to successfully complete a background check subject to applicable law Physical and Work Environment Requirements: Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance Exposure to chemicals Walking and standing for long periods of time, driving, sitting, climbing, Ability to climb ladders and work at ceiling heights Ability to work in tight spaces (e.g., crawls spaces under buildings) Repetitive pushing/pulling/lifting/carrying objects Perks/Benefits: Full time plus overtime Call out bonuses Paid vacations Health Insurance 401k Our Crew Chiefs average income for 2020 was over $55,000*. *This an hourly position with lots of opportunities to make much more than the hourly rate provides. Hourly rates are $15.00-16.00 based on industry experience, certifications and knowledge. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.