City Issues Public Safety Pension Fee Reminders

Peoria IL

31 January, 2021

9:14 PM

Description

Press release from the City of Peoria: Peoria IL–On January 19th, 2021, over 20,000 reminder notices were sent out to city of Peoria residents regarding their unpaid public safety pension fee because residents may not have received the first billing statement, mailed on December 1, 2020. In order to ensure all residents received a billing statement, notices were generated for those residents who may not have received a bill and/or had not remitted payment by mid-January 2021. No penalty fee was assessed on these notices. The notices were a reminder that the fee is due, and to provide citizens with an invoice in case they did not receive one previously. If a resident paid after January 19, 2021, they are receiving the notice because the payment may have posted after the bill was sent. Staff is working diligently to respond to all voicemails and emails as soon as possible, however due to our increased volume in calls, response time may be delayed. When contacting the City, please include your name, serviced address, account number (if available), and the reason for your call/email. Please also try and avoid leaving more than one message, staff will respond as quickly as they can to all messages received. We appreciate your patience as our staff works to respond to all citizen inquiries. Public Safety Pension Fee inquiries: Email: [email protected] Phone: 309-494-8696 – (Our 3rd party answering service is also available to answer general questions regarding the Public Safety Fee) Website: www.peoriapublicsafetypensionfee.com On January 29, 2021 / General Events & Announcements, Main Page/Facebook/Twitter This press release was produced by the City of Peoria. The views expressed here are the author's own.