Dispatcher

1200 Kirk St, Wood Dale IL

Description

Work Hours: Monday-Friday 9:00am-5:00pm Job Description *Verify total number of drivers working each day and recommend if additional drivers are required. *Confirm completion of calls. *Respond within 10 minutes to any callbacks, message, cancellations. *Recognize and Prioritize-alert for immediate dispatch. *Provide assistance to other dispatch boards, distribution and all other departments. *Ensure on-time work completion and prompt pick-up in accordance with establish standards of service. *Maintain professionalism, respect, fairness, and dignity in all drivers, bikers, and walkers. *Identify and ensure all customers are given 100% performance on delivers. *Provide Dispatch Supervisor/Operations Management with information on equipment failures and problems. *Other duties as required. Education *High School graduate or GED required. *Some College hours desired. Experience *2 years Dispatch Experience Reguired. *2 years Courier Experience Required. *Must possess excellent knowledge of the city and suburb being dispatched. *Minimum two years experience in the courier industry. *Must Possess excellent interpersonal skills. Skills and Abilities Requirements *Must possess ability to work under pressure. *Must Possess a minimum of 6 months of computer skills *Must be able to lift more than 25 lbs.