Skill Building for Supervisors / Team Leads

10 South 2nd Street,Reading PA 19602

27 April, 2023

Description

Key focus areas include: Effective Coaching TechniquesCommunication Skills; Giving and Receiving Constructive FeedbackEmotional IntelligenceEffective Time Management StrategiesUnderstanding and Supervising Different GenerationsConflict Management / Dealing with Difficult BehaviorsSkill Building Clarify objectives and plan for results | Set-up group goals and priorities | Identifying your personality style | Communicate effectively in today’s new work environment, to different personality types | Monitor and manage your emotions and the emotions of others |Develop your team’s communication skills | Be more assertive without being aggressive | Understand behaviors that lead to conflict | Quickly resolve conflict situations Workshop Series DatesThursday April 27, 2023Tuesday, May 16, 2023Thursday, June 8, 2023All sessions are from 8:30 a.m. - 3:30 a.m. in the Schmidt Training and Technology Center. Lunch will be provided.