Confirmed Speakers & Panelists:
Matt Schulman, Co-Founder CEO at Pave Alexa Grabell, Co-Founder & CEO at Pocus Spencer Davison, First Customer Success Hire, Head of Technical Account Management at Matik Lauren England, First Customer Success Hire, Director, Customer Success at PathlightVeronica Dasovich, First Account Manager at Heap, VP Customer Success at PantherAshvin Vaidyanathan, Chief Customer Officer at LinkedinZoelle Egner, Head of Marketing and Growth at Block Party, Employee #11 at AirtableKelly Bray, VP Product Led Success at mongoDBHosts:
Junan Pang, Head of Customer Success at SlackJohn Gleeson, GP at Success Venture Partners, former VP Customer Success at MotiveContent
Panel 1: Founding CSM: Taking Customer Success from the first CSM to Scale.Panel 2: Product Led Success: Putting the Product at the Center of the Customer ExperienceDeep Dive 1: Customer Success Compensation in 2023Deep Dive 2: Standing out in a Hard Job MarketFireside Chat: Customer Success at Scale: How Customer Success Evolves in 23’ and BeyondFood & Drinks Provided
Discussion
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