Many people confuse these two behaviors, but the mindset and behaviors related to them are vastly different. Especially in how you communicate with people. Assertive people tend to perform better and experience more positive interactions than passive or aggressive people.
This 2.5 hour course will help you identify your tendencies to employ passive, assertive, and aggressive behaviors as well as discover which behavior you use the most and why. No matter where your mindset falls, this course offers skills and techniques to help you develop an assertive nature at work and at home.
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