Robertson began her career in the hotel industry as a reservation specialist for Holiday Inn Worldwide. She worked for the hotel chain for 19 years and she rose to become the company's director of communications. In 1997 She became the president of the nonprofit National Civil Rights Museum in Memphis where she raised 43 million dollars to renovate the museum. In 2013, she was inducted into the University of Memphis college of Education Health and Human Services Alumni Chapter. In 2014 she received the Be the Dream MLK Legacy Award.
On January 2, 2019 she became the first female president of the Greater Memphis Chamber. One of her biggest accomplishments as head of the Memphis Chamber was attracting the Ford Motor Company's US$5.6 billion Blue Oval City, which was expected to employ 5,800 from the area.
In 2021 she was appointed to the Board of Trustees of Christian Brothers University.
Memphis Magazine named Robertson 2022 CEO of the Year for her work at the Greater Memphis Chamber. The award was primarily for her campaign to create economic prosperity for everyone in Memphis Tennessee. Later in 2022, she stepped down from the chamber to focus on her family business Trust Marketing with her husband Howard.
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