C12 Central Texas February Leadership Series

8620 North New Braunfels Avenue,San Antonio TX 78217

24 February, 2023

Description

Truth #1- Conflict is inevitable, it’s going to come. Truth #2- Conflict grows increasingly frequent, complex and more intense as you grow in your leadership roles at home and work.Truth #3- The most influential and successful leaders are those who have learned to embrace and skillfully navigate conflict with Crucial ConversationsCrucial Conversations are those between two or more people where the stakes are high, emotions are strong and opinions differ. The good news is that Crucial Conversation (CC) skills are evidence-based, highly effective, and relatively simple to learn...but require knowledge, skill and intentional practice. Join area business leaders and guest speaker, C12 Chair, Rob Wainner as he shares techniques that will equip you with crucial conversations competencies so you avoid harmful responses to conflict, experience more beneficial outcomes, and build relationships at the same time. Attendees will learn the following key dialogue skills: Reframe conflict as the essence of creativity.Embrace a perspective for being hard on the problem and soft on the people.Learn and practice a 9 step system for engaging conflict with CC.