This interactive session is effectively designed to highlight best practices to enhance or revolutionize a company’s culture and stay relevant in the 21st century. Keynote speaker, podcaster and best-selling author, Jim Knight will act as a thought-starter for the session. He will use the visceral backdrop of Rock ’n Roll and several well-known brands, including Hard Rock International (via his 21-year run with that brand as the head of Training & Development) to discuss key strategies to transform any organization’s culture, regardless of the current state.
Key Unique Concepts will include:
• A clear-cut definition of Culture (finally!)
• Enhancing Internal Communication
• Hiring Rock Stars
• Delivering Service Differentiation
• Avoiding “Acceptable Mediocrity”
• Creating Guest Obsession
• Increasing Value Proposition
• Effectively Dealing with Change
• Staying Resilient in Trying Times
The time allotted is chock-a-block full of visual PowerPoint slides, out-of-the-box thinking, book quotes, videos, personal stories, industry statistics, case studies, and an interactive handout for some real “take aways”…all told through the spirit of Rock ‘n’ Roll. Edu-tainment will be served!
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