Automotive Front Desk associate

2104 Portage St. near Alcott, Kalamazoo MI

Description

We are thriving Thanks to the amazing team we have at FORBES MOTORS LLC!!! Because of this, we are looking for a self-motivated, organized, and knowledgable Associate to work our front desk in our Service department.! Work for a company with a positive work culture and a great boss that appreciates your contribution! A family-owned and operated Professional Used Car Dealership! Are you looking for a change? Do you want to work for a company that actually cares about you, celebrates your achievements and offers bonuses? Here are a few reasons why our staff at FORBES MOTORS LLC is the happiest: NO Nights!! NO Weekends!! NO Sundays!! Paid Time OFF(full-time only) Room for advancement Paid Weekly On-the-job training Proud to be part of a tribe, a DEALERSHIP tribe RESPONSIBILITIES: Talk with customers, find out the customer's issues, and schedule accordingly -Do repair orders -Process all repair payments for closed orders -communicating with customers on car updates -Sign up the customer for Forbes Advantage -In charge of loaner vehicles and paperwork -In charge of loaner maintenance -Greets, receives prospects and customers, and determines the nature of their visit. -Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson. - Answers incoming phone calls. -Work cooperatively with the sales team -Communicate with callers and visitors in a professional, friendly, and efficient manner; -Type memos, correspondence, reports, and other documents; -Assist in scheduling and confirming service appointments -In charge of all part order buying and returns JOB REQUIREMENTS: -A high school diploma. -A previous front desk experience in motor vehicle service would be advantageous. -A professional appearance, friendly manner, and positive attitude. -Punctual nature and ability to handle schedule flexibility; -Outgoing and positive demeanor. -Excellent communication and interpersonal skills. -Strong customer service and negotiation skills. We are looking for someone who is upbeat, hardworking, and willing to learn and grow in this position. If this sounds like you, please email your resume or stop by Forbes Motors and leave your resume and set up an interview appointment in person. We look forward to seeing you at your interview!