Fulfillment and Delivery Team Member

Hillsborough NC

Description

Fulfillment & Delivery Team Member Job Purpose Summary: The Fulfillment and Delivery Team Member works with our production team to fulfill orders for private label accounts, deliver orders, and maintain our roasting facility. Reports To: Production Manager Status: Full Time Fulfillment • Complete private label fulfillment tasks quickly and accurately, including filling/labeling boxes with different private label coffee products. • Receive direction easily from Fulfillment Specialist to meet the requirements of a dynamic workplace. • Communicate with Fulfillment Specialist, Production Manager, and production team to avoid mistakes and to work as efficiently as possible. • Develop and demonstrate expertise with all aspects of private label order fulfillment. Delivery • Demonstrate knowledge of delivery route and plan ahead for deliveries. • Consistently confirm coffee orders with the invoice before delivering orders. • When applicable, suggest changes to delivery routes to maximize efficiency. • Demonstrate familiarity with wholesale customers and their delivery schedules. Product Knowledge & Teamwork • Participate in coffee production tasks after deliveries, including bagging coffee, mixing blends, and keeping daily coffee inventory. • Perform daily cleaning tasks to ensure a clean workspace and prepare for the next day’s tasks. • Develop knowledge of each coffee that Joe Van Gogh roasts and sells. • Support production team through open communication at all times. • When absent, plan to ensure responsibilities are delegated fairly to other staff members. Job Requirements • Excellent communication and teamwork. • Strong self-motivation and ability to work independently. • Ability to prioritize and manage time. • Ability to work with spreadsheets and web-based platforms. • Ability to work occasional nights and weekends. • Ability to work on call. • Criminal background check as required by JVG’s institutional partners. • A valid NC Driver’s license. • Prolonged, frequent ingestion of coffee and tea. • Prolonged periods of constant repetitive motion. • Prolonged periods of time on feet. • Ability to lift 50+ pounds. *Please note this position prohibits the wearing of perfumes, colognes, or fragrances. *All Joe Van Gogh, Inc. employees are subject to a 90-Day Probationary Period.