Peoria Treasurer's Office To Close Friday For Scheduled Tech Updates

Peoria IL

11 January, 2021

5:41 PM

Description

Press release from the City of Peoria: Jan. 11, 2021 Necessary System Upgrades to be Made Due to scheduled financial system upgrades occurring on Friday January 15, the Office of Accounts Receivable and Treasurer's office will be unavailable to immediately answer citizen inquiries. The office will reopen on Tuesday, January 19. All City offices will be closed in observance of the Dr. Martin Luther King holiday on Monday, January 18. The payment drop box, located at the Fulton Street entrance, remains available for payments by check only. Staff will respond to all account-specific inquiries once the system upgrade is complete, which is currently planned for January 19. When reaching out by email or voicemail, please include your name, serviced address, account number, and the reason for your call/email. Please avoid leaving multiple voice messages. Staff will respond as quickly as they can to all messages received. For general information (please note, staff will not have access to account information on 1/15/21). Utility Billing Inquiries: Email: [email protected] Phone: 309-494-8807 Website: www.peoriastormwater.com – Please note that our payment site will be down on Friday January 15th. Public Safety Pension Fee inquiries: Email: [email protected] Phone: 309-494-8696 – (Our 3rd party answering service will be available to answer general questions regarding the Public Safety Fee) Website: www.peoriapublicsafetypensionfee.com –Please note that our payment site will be down on Friday January 15th. Licensing/Work Order Invoicing/Municipal Tax Inquiries: Email: [email protected] Phone: 309-494-8588 Website: www.peoriagov.org/finance-department/accounts-receivable/ Parking Inquiries: Parking staff will be available to answer all calls/emails regarding parking questions, as our parking system is unaffected by this system upgrade. PLEASE NOTE: PARKING STAFF WILL NOT BE ABLE TO RESPOND TO ANY OTHER ACCOUNTS RECEIVABLE INQUIRIES! Email: [email protected] Phone: 309-494-8523 Website: https://peoria.rmcpay.com/ This press release was produced by the City of Peoria. The views expressed here are the author's own.