Veterinary Receptionist

New York City NY

Description

Small animal hospital seeking Veterinary Receptionist to join our team. Please thoroughly read job duties below. Candidate should have a free schedule. Experience preferred, but not required. Willing to train the right candidate. Essential duties and responsibilities: • Provide top-notch customer service. • Being attentive to client and pet needs. • Identify and work compassionately with clients in various emotional states. • Work patiently with distressed, frustrated or disgruntled clients. • Answer and triage phone calls from clients. • Schedule appointments and schedule procedures. • Check-in clients. File and maintain patient records. • Monitor client flow from check-in to discharge. • Client call backs. • Managing record requests between other hospitals and specialty practices. • Assist in cleaning the hospital including but not limited to: keeping reception desk area and lobby clean and sanitary, taking out the trash and recycling, laundry, cleaning floors, bathrooms, exam rooms, kitchen and kennels if needed. • Process payment transactions. • Maintain proper documentation in the electronic medical record. • Relay appropriate information to/from clients to doctors and/or management. • Computer skills: Able to use Windows based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program. **Veterinary Receptionists must possess good critical thinking and problem solving skills, compassion, a positive attitude, follow-through and excellent communication and teamwork skills. Multitasking and accepting constructive criticism is essential. Punctuality is expected.** This job description does not necessarily cover every task or duty that might be assigned by veterinarian or veterinary technician. There may be additional responsibilities assigned as necessary. We will be holding interviews this Friday morning 1/27 ONLY. Call 347-641-3676 between 12pm-5pm to schedule an interview. Calls only to number provided. Any calls out of the time frame listed above will not be answered and will result in being opted out of the interview. All questions related to job position will be answered during the interview. MUST bring updated resume. Please wear a face mask they are still required at our facility. Thank you we look forward to hearing from you.