February Luncheon: Conflict Management Strategies

4051 Meridian,Bellingham WA 98225

08 February, 2023

Description

Never Say "Calm Down"Conflict Management StrategiesTips, tools, & tactics to help de-escalate & navigate conversations when people are just not having it.Language is a powerful thing. We use language to get the job done, to build relationships, to address concerns, and (sometimes) to unwittingly escalate emotional responses. This workshop will give you insight and tools to avoid unnecessarily escalating conversations. Learning Objectives: Identify phrases that are mis-believed to be calming or empatheticArticulate the impact of stress on executive functionDiscover the 4 most likely responses when faced with potentially emotionally fraught conversationsPresented by: Carol Bowser, JDPresident of Conflict Management StrategiesCarol is a mediator, trainer, facilitator, and coach. In 2002 Carol Bowser founded Conflict Management Strategies Inc. Since then she has helped leaders and organizations become conflict competent. Work that she loves. When asked “what is it you like about your work?” Her answer is simple “I love creating spaces where people can talk about what is important and giving them the tools to have those conversations. It is powerful stuff.” Generously Sponsored by: TBDMore info coming soon!