Customer Service Rep

Lebanon NH

05 January, 2023

Description

Schedule: Monday - Friday, 8:00AM - 5:00PM Salary: $18-$20/hourly Location: Woodstock, VT WHAT YOU’LL DO • Courteously answer incoming telephone calls and assist walk-in customers • Utilizes company system for customer accounts, setting up new accounts, and updating customer logs • Perform computer related duties and other clerical tasks such as inventory control, accounts payable, accounts receivable, posting, price changes etc. • Develop a working knowledge of all products and services including delivery schedules • Work as a trusted advisor to aid our customers and deliver world class customer service • Resolve customer service issues such as delivery or billing related customer concerns WHAT YOU’LL NEED • High school diploma or equivalent • Strong customer service and customer retention mindset • Excellent verbal and written communication skills, professional phone voice • Dependability • Good customer communication and listening skills • Proficiency with computers • Team player and courteous demeanor • Ability to multitask • Working within excel spreadsheet is a plus For immediate consideration, please email your resume to Jim Sudak, via or call me at my desk at .