What to expect:
Best Practices, Routines, Try it on for Size verbiage and ‘What if’ examples for:
The Phone Call
The Check-in
The Pre-chat
The Pre-session Hand off
How to Prepare for Your New Guest
The Post Chat
Recommending the Wellness Program
Addressing Hesitations
At the conclusion of this training, you, as a franchised location leader will also be equipped with the following:
The CARE Connection to Membership Leader’s Checklist
The New Guest Experience Suggested Routine
The CARE Connection to Membership Takeaway
The Phone Call Reference Sheet
Pre-Chat Reference Cards
The Post-Chat Reference Cards
Discussion
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