Holiday Ice Rink

Baltimore MD

Description

NOW HIRING for 2023 Seasonal positions (temporary): Customer Service / Ice Skate Host for The JHU Ice Rink at Homewood in Baltimore, MD from January 13, 2023 to February 19, 2023 Location: JHU Homewood Campus Ice-America will be producing The Ice Rink at Homewood! Skaters and non-skaters alike are encouraged to apply for this fun and exciting event designed to engage all JHU Affiliates and the community during this festive season! Must be eligible to work in the United States Customer Service: Applicants must have strong customer service skills. Duties require transactions on a POS system in a fast pace environment. Interacting with customers daily and being able to offer solutions to every customer’s needs. Not required to skate. Compensation starting at $16/hour. SKATE HOSTS & GREETERS: Duties of the position include, monitoring on-ice safety and ensuring all patrons are following the Skaters code of conduct, passing out and re-shelving skates in the rental skate area, assisting in the office as required, working the greeter/waiver stand as required, assisting patrons in the skate lace area, assisting with ice maintenance as required, cleaning as required, and other duties as assigned by the manager and assistant managers. Compensation starting at $16/hour. Duties for all positions include, but are not limited to: Interacting with customers daily and being able to offer solutions to every customer’s needs. Enforcing the code of conduct while looking to engage customers with a memorable experience. High attention to detail and strong problem-solving skills are required. Assisting customers with their online waiver on site and checking them in on an iPad. Maintaining the cleanliness of the skate rink and surrounding area. Handing out rental skates, showing customers how to wear them properly, and storing them properly. Following clear instructions given by the manager on duty. A resume must be provided to be considered for any position. Job Questions: Can you work Nights and Weekends if assigned? Would you have reliable transportation? Do you have any previous ice rink experience? Do you have any skating experience?