FIELD OPERATIONS SUPPORT MANAGER

Douglas MA

Description

Field Operations Support Manager: The Field Operations Support Manager would be responsible for keeping track of the daily tasks and to support operations manager in planning/scheduling the work and crews. The Field Operations Support person responsibilities include: • Schedule and plan the work utilizing our Smartsheet software. Capture work hours, expenses, photos during and after job completion. • Process incoming emails with management and customers. Respond in a timely manner to support customer needs. • Review daily work hours for accuracy and follow up with associates on their timecards. • Long-term planning to create additional work opportunities by interacting with customer base. • Coordinating work crews to ensure material and people are available. Communicate clear direction and work site safety rules. • Review work site after crew completes work to ensure customer satisfaction. • Review incoming work requests and coordinate with operations manager to review, quote and add task to Smartsheet to prepare for activity. • Recruit and interview for seasonal positions, ensuring paperwork is accurate and complete per guidelines. • Occasionally accompanies Operations Manager to estimate projects. • Prepare and analyze project budgets to find ways to minimize expenses and optimize profits. • Inspiring and motivating employees to perform at their best through positive encouragement. • Assist Operations Manager in managing inventory, equipment, and vehicle maintenance. • Identifying potential problems and work to find solutions to maximize efficiency and revenue. REQUIRMENTS: 1) Must have a current and valid driver’s license. 2) Have a strong working knowledge of basic business applications such as Word, XL and Google Maps, 3) Be legally able to work in the US 4) Have a minimum of 2 years supervisory experience working within the concrete and asphalt services. SPECIAL CONSIDERATION GIVE FOR: 1) Estimating experience with concrete and asphalt work.