Part-Time Stroller & Massage Chair Vending Unit Manager - Santa, Rosa
Jobs
Santa Rosa CA
Description
Part-Time Stroller & Massage Chair Vending Unit Manager - Santa, Rosa CA - Flexible Schedule! Base Rate: $25-$29/hr. ($650/month) - approximately 6-7 hourls of work a week. COMPANY BACKGROUND Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services. Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, Sweden, United Kingdom, and Singapore. Flexible Schedule! Great Opportunity for Someone Looking for Additional Income and/or Anyone Working at Santa Rosa Plaza or Coddingtown Malls: Part-Time Stroller & Massage Chair Vending Unit Manager- Smarte Carte Inc. Are you looking for a job with flexibility, great pay, and a fantastic work environment? Would you like the flexibility of defining your own work schedule? A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. BASIC FUNCTION Seeking a self-motivated individual for a part-time vending unit manager position. This position will work at the Coddingtown Mall (massage chairs) and Santa Rosa Plaza (strollers and massage chairs). Duties will include, but are not limited to: repairing, cleaning and performing regular maintenance on massage chairs and strollers, performing monthly collections, and maintain a strong partnership with mall management. We are looking for the right person to join our team, so we are willing to train that candidate on our job functions. KEY RESPONSIBILITIES Clean massage chairs, strollers, and CMU (stroller vending unit) to ensure clean and functional equipment is always available for customers. Develop and maintain strong relationships with mall management. Inspect and perform maintenance on equipment, (massage chairs and strollers). Perform cash collections accurately and efficiently. Deposit collections and complete end of month paperwork in a timely manner. Complete and submit all necessary reports in an accurate and timely manner. Maintain database to record completion of daily tasks, equipment meter readings, and service history of all equipment (canvas app on phone). EXPERIENCE Minimum 3 years in a customer service role. 3 years of field-based product support experience (route) is preferred. Some level of mechanical and diagnostic aptitude, including root-cause analysis. Smarte Carte has a comprehensive training program, which includes how to complete repairs on all equipment. PERSONAL CHARACTERISTICS Ability to forge solid relationships with external constituents e.g., customers, facility management, etc. and manage across a wide range of capabilities and personalities. Excellent verbal and written communication skills. Organized and able to manage multiple priorities effectively. EDUCATION Technical degree or similar preferred but not required LICENSES & CERTIFICATIONS Drivers license required Our ideal candidate has the following skills: Time Management Prioritizing Customer Service Communication Troubleshooting Our ideal candidate has the following behaviors: Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Enthusiastic: Shows intense and eager enjoyment and interest Dedicated: Devoted to a task or purpose with loyalty or integrity Self-Starter: Inspired to perform without micro-management PHYSICAL REQUIREMENTS Lift 40 lbs. to waist height Push/Pull 75-100 lbs. to move up to 15 carts simultaneously Bend and stoop, walk and stand for long periods of time Visual acuity/manual dexterity to perform mechanical and electrical repairs Experience Required 3 year(s): Customer Service Preferred Some level of mechanical and diagnostic aptitude 3 year(s): Field-based product support experience (route) Education Preferred Technical/other training or better Licenses & Certifications Required Drivers License Skills Required Driving Flexibility Communication Prioritizing Troubleshooting Time Management Customer Service Behaviors Required Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Team Player: Works well as a member of a group Preferred Enthusiastic: Shows intense and eager enjoyment and interest Motivations Required Self-Starter: Inspired to perform without outside help
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